WARRANTY INFORMATION & HOW TO FILE A CLAIM
Adrenaline Barbecue Company products
Adrenaline Barbecue Company provides a limited warranty to the original retail purchaser for products of durable goods we manufacture. If, within the guidelines set below, one of our products should develop a defect as result of faulty workmanship or materials, we will correct the defect or provide a replacement. The decision to repair or replace a defective item is wholly at the discretion of Adrenaline Barbecue Company or its successors after assessment of the defect. “Replacement product” refers to an exchange for the same product size and function. If the exact model is no longer available, a reasonable substitution will be made.
Our products are warrantied for the following:
- 10 year rust-through coverage for products made of 430 or 304 stainless steel (does not cover surface rust)
- 10-year weld coverage (includes Slow ‘N Sear, Drip ‘N Griddle, and EasySpin grate products)
- 3 years for rivets. Rivet pops will be warrantied with a bolt and screw replacement that can be installed by the customer.
This limited warranty does not provide coverage of repairs necessitated by commercial use, normal wear, misuse, accidental damage, and does not cover cosmetic defects.
This warranty is VOID if product instructions are not followed or if product has been tampered with including unauthorized attempts at repair.
To verify a warranty claim for product ownership and elapsed time since purchase, we must maintain information about you and your order details in our database. If privacy laws in your country of residence provide for the discretionary deletion of personally identifiable data from our records, enough so that we can no longer trace your purchase to you, this warranty will be void.
No other warranty is stated or implied.
To begin the process of a warranty claim, please contact us at firstname.lastname@example.org with your purchase details and warranty concerns. Do not send products to Adrenaline Barbecue Company without obtaining a Return Authorization Number and instructions.
This warranty gives you specific legal rights and you many also have other rights which vary from state to state.
XR-50 warranty claims for unit replacement or replacement probes within the first year of ownership – please contact Maverick Industries (email@example.com; 1-800-526-0954).
ET-732, PT-50 and PT-55 thermometers, please contact us directly at firstname.lastname@example.org.